Trauma Clean Pros treats every Sewage Cleanup call in Highland Lakes under IICRC S500 standards for Category 3 water, not general cleanup.
Call +1-844-401-0166
Blackwater moves fast, so response speed and correct material decisions both matter.
Every Highland Lakes crew carries what IICRC S500 protocols call for on a Category 3 job.
Every technician holds active water damage restoration and bloodborne pathogen certification, backed by full liability coverage.
Our Highland Lakes dispatch pulls from the nearest available crew.
We quote after seeing contamination extent, so Highland Lakes clients know cost upfront.
Every Sewage Cleanup job gets scoped after assessing contamination extent, since source and duration both matter.
Technicians assess likely causes — tree root intrusion, municipal issues, or sump pump failure — to help prevent recurrence.
Truck-mount units remove standing sewage quickly, limiting how far contamination spreads.
Carpet, drywall, and insulation that absorbed blackwater are removed, since Category 3 water makes them unsalvageable.
Antimicrobial treatment follows removal on every job.
Industrial air movers dry the structure over several days, tracked with moisture readings.
Ozone or hydroxyl treatment addresses lingering odor once extraction and antimicrobial treatment are complete.
Call +1-844-401-0166 so extraction equipment is ready on arrival.
Once scoped by phone, dispatch routes a crew your way immediately.
On arrival, technicians assess contamination extent and hand you a written flat-rate price.
Work follows IICRC S500 standards, with a final moisture and odor check before closing out.
"The smell was unbearable before they arrived. Within a day it was completely gone." — T. Whitworth
"They explained why certain drywall needed removal instead of just tearing into everything." — C. Delacroix
"They flagged tree root intrusion as the cause, which our plumber later confirmed." — M. Fennimore
"They coordinated everything with our insurance adjuster directly." — N. Castellano
"They explained the antimicrobial process clearly, which put our minds at ease." — S. Lindqvist
Coverage spans Highland Lakes and beyond into Highland Lakes, NJ.
Industry standards don't allow treating blackwater-soaked porous material in place.
Most Highland Lakes calls see a crew on-site within 60 to 90 minutes, treated as emergencies.
Yes, we assess contamination extent and provide a written price before starting.
Typically two to four days with industrial equipment, tracked with moisture readings.
Common causes include tree root intrusion, municipal line failures, and sump pump failure during heavy rain.
Coverage depends on your policy, but our reports usually satisfy insurers.
We can recommend a plumber for line issues, and flag pump or drainage concerns we notice on-site.
Yes, we respond to commercial sewage backups with the same IICRC S500 protocol used residentially.
Sewage backups are always treated as Category 3, which is why removal is more extensive than a clean water leak.
Safety depends on how far contamination spread; we'll walk you through what's appropriate.
